INSTALLING THE PULSE SECURE VPN CLIENT ON A MAC
In the Search for the Pulse Secure Application Launcher window, click Download. Figure 2: Searching for the Pulse Secure Application Launcher Note: In case you did not click Download, after a minute’s search, the wizard indicates that the Pulse. Pulse Desktop (macOS) client 9.1R9 is compatible with the Big Sur Release. Known Issue 1: Pulse Desktop mac Client 9.1R9 cannot be distributed via PCS that runs version prior to 9.1R8.2 without Manual installation of PSSetupClientInstaller.dmg. Admin cannot distribute Pulse Desktop Clients from PCS server running version prior to PCS 9.1R8.2.

Temporarily change your security preferences.
Before you can install the Pulse Secure client, you must temporarily change your Security preferences:
- Click the Apple Menu and choose System Preferences, then Security & Privacy.
- Click the padlock icon and enter your computer password.
Note: If you are using a Smith-owned Mac that is bound to AD, enter your network password. - On the General tab, change the Allow apps downloaded from: setting to App Store and identified developers.
- Leave the Security & Privacy window open for now.
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Download the Pulse Secure Client.
- Download the Pulse Secure Client for Mac from the Smith Software site. Scroll down to the Misc. section.
- Double-click the pluse_v5.......pkg to start the install.
- Accept the defaults and if prompted, enter for your username and password to install new software.
- Restart your computer.
Configure a Connection to Smith
- Open Pulse Secure. A Pulse Secure icon (a fancy S for Secure) will appear in the top menu bar.
- From the Connection Bar, click the plus-sign to add a connection.
- The Type of Connection should read: Policy Secure (UAC) or Connect Secure (VPN)
- In the Name field, enter a name for your Profile (for example, Smith).
- In the Server URL field, enter vpn.smith.edu
- Click Add to save the profile.
- Click connect and login with your Smith username and password (do not include the @smith.edu to the username)
- You will be prompted to input a Secondary Password. This is to indicate the authentication method you want Duo to use. For a push to the Duo App enter Push, to have Duo call you enter Phone. For more information on this step please follow these instructions.
Download Pulse Secure Client
You are now using the Pulse Secure for a secure connection back to Smith.
Restore your Security preferences.

Return to the Security & Privacy window you modified in Part 1 to restore your previous settings:
- Change the Allow apps downloaded from: setting to Mac App Store and identified developers.
- Click the padlock icon to save your changes and prevent further changes.
Hi - I have a MacBook Pro and an iMac both running 10.13.6. I am trying to install Pulse Secure - a VPN application - for work. I download the installer, run it, go through the installation process, it says the app is successfully installed and then it's nowhere to be found on my computer. I've tried on both computers and it's the same. I've re-tried multiple times, restarted etc. done all the usual troubleshooting.

The only thing that's weird is that it never gives me the option to select the Destination during installation - it skips right over that part. So I don't know where it's put it, but it's not in the Application folder and when I do a search it's not found on my computer. Any ideas?

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Posted on Aug 28, 2018 7:26 AM